Front Office

Everyone who comes to Tropical Islands comes to the Front Office. The staff at Reception, at the Pay Desk and at the Information Desk greet our guests with a friendly smile and make them feel welcome.

Be our company's visiting card!

Meet your colleagues

Voice of the department


Sybille Becker, Front Office Manager

»You enjoy interacting with guests and look after our national and international visitors. Look forward to interesting encounters in our unique holiday resort and help to ensure that our guests have a wonderful and unforgettable time at Tropical Islands.
The colleagues from Front Office, consisting of the Pay Desk, the Information Desk and Reception are under your professional management.«

Current job opportunities

Apply now!

Job title
Guest Service Employee (m/f)
Front Office
Receptionist (m/f) - temporary position
Front Office

These are the departments

Find your dream job. We'll support you!

receiving employee


»Give our national and international overnight guests a warm welcome and farewell at Reception and support our Front Office team in our unique holiday resort.

You're outgoing, enjoy direct communication with guests and want to make their stay unforgettable.«

Sybille Becker, Front Office Manager

employee in the front office

Guest Service/Guest Relations

»Help us look after and offer advice to our national and international guests. Become a member of our welcoming Front Office team in our unique holiday resort.

You are the main contact person for all kinds of information, for inquiries about lost property and for registering guests.

We also offer people from career backgrounds outside the leisure industry the opportunity to become part of our team.«

Sybille Becker, Front Office Manager

Colleagues introduce themselves

Advantages for employees

We want you to be motivated.


monthly credit as well as discounts on Tropical Islands products and services.


numerous sports activities and access to the nutrition and advice services of our professional healthcare management team.

Private use of the facilities

free admission to Tropical Islands (also after work) as well as complimentary tickets for family and friends.


comprehensive professional development and training courses as well as 360-degree feedback.


discount rates on food and drink in our staff restaurant.


free working clothes including laundry service.

Working hours

various work time models including full-time, part-time and seasonal jobs.


annual staff parties, Christmas parties and various team-building activities.

Shuttle service

our bus shuttle service brings you from "Brand Tropical Islands" train station to the resort and back again for free.


plenty of free parking spaces for staff

A tropical environment

a lagoon, a waterfall, a sandy beach and palms – you get to work where others take a holiday.


If you have any questions I'll be glad to help.