Supervisor Guest Service (m/f)

Full-time; temporary

We are looking for an enthusiastic person to greet, advise and see off our guests in a professional way. Our check in for day-guests, the information point and check-in shelter for accommodations belong to your field of action. You will focus on cleanliness in the fitting rooms and the entrance area,  optimize daily routines, proceed administrative tasks  and supervise the documentation of key-exchange. You have the responsibility for cash registers  in the complete Front Office area, perform regular controlls and checks of open repairs. Additionally, you will carry out daily teammeetings as well as daily closings.

What we expect of you


Professional education in hotellery or gastronomy; experience in similar position

IT skills

Knowledge with MS-Office and experience with hotel software (TAC 3700er, 9700er, MV-Web, Fidelio Suite 8)


Secure handling of cash, EC- and credit payments 


Very good communication in German and English, furhter languages beneficial


Positive attitude, empathy and leadership skills 

Character Traits

Professional, goal oriented appearance


Resistance to stress, negotiation skills, reliability and resilience

Service - orientation

Guest- and service orientation, as well as customer-oriented working procedure 

Advantages for employees

We want you to be motivated.


Monthly credit as well as discounts on Tropical Islands products and services.


Numerous sports activities and access to the nutrition and advice services of our professional healthcare management team.

Private use of the facilities

Free admission to Tropical Islands (also after work) as well as complimentary tickets for family and friends.


Comprehensive professional development and training courses as well as 360-degree feedback.


Discount rates on food and drink in our staff restaurant.


Free working clothes including laundry service.

Working hours

Various work time models including full-time, part-time and seasonal jobs.


Annual staff parties, Christmas parties and various team-building activities.

Shuttle service

Our bus shuttle service brings you from "Brand Tropical Islands" train station to the resort and back again for free.


Plenty of free parking spaces for staff.

A tropical environment

A lagoon, a waterfall, a sandy beach and palms – you get to work where others take a holiday.

Apply now!

Supervisor Guest Service (m/f)


If you have any questions I'll be glad to help