Service hotline

+49 (0) 3 54 77 - 60 50 50
Mon. to Sat. 8:00 a.m. to 9:00 p.m.
Sundays and public holidays 10:00 a.m. to 6:30 p.m.


Tropical Islands
Tropical-Islands-Allee 1
15910 Krausnick

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Overnight at the Lagoon
Adventure Lodges at the Lagoon
Safari Tents

    FAQs about Staying the Night Inside the Dome

    Everything you need to know about staying in a guest room, lodge or tent inside the Dome.

    Can you put in an extra bed?

    Guest rooms and tents are available in various sizes for 2-4 people. Unfortunately, extra beds are not possible.

    We regret that it is not possible to put extra beds in the lodges either.

    Are there insects inside the dome?

    Just like at any campsite, there are some insects at Tropical Islands with its wonderful rainforest. From time to time a creepy-crawly may find its way into a guests´ accommodation – but not often. If you do see one, don't worry. They are completely harmless and do an essential job maintaining the health of the unique natural biotope.

    We recommend that you do not leave food and drinks lying around in your accommodation. 

    From what time is my accommodation available? What time do I need to leave?

    Arrival: The reception is open around the clock, you can check in from 6:00 a.m. in the hall. Guests arriving later than 6 p.m. should advise us before to avoid loss of reservation.

    Check-in & Check-out: Check-in time is from 4 p.m. on the day of arrival, check-out by 11 a.m. on the day of departure. You're welcome to enjoy the rest of the day at Tropical Islands.

    Where can I keep my personal belongings?

    All tents and rooms can be locked up. However, we recommend that guests staying in tents keep their luggage and personal belongings in the lockers in the changing-rooms or in the luggage room at Reception.

    Guests staying in guest rooms and lodges are also welcome to use this service, if desired.

    Hi Kids!

    At the moment i´m very busy. I create a new water playground for you. Sorry if things are a little crowded next to the Tropical Sea at the moment. Please use the bouncy castle and the Kids’ club on the other side.

    Tropical Islands as an employer - Follow the call of the tropics

    • EXTRAS: Monthly credit as well as discounts
    • TASTY: Meals at the staff restaurant
    • FLEXIBLE: Working hours, training schemes and continuing education
    • FOR FREE: Shuttle bus within the resort; work clothes
    • HEALTHY: Professional health checks, fitness club, courses, and lots more
    • DAILY: Tropical Sea and palm-fringed sandy beach …
    • FUN: Regular staff events like Christmas parties and so on