Tropical Islands will remain closed until February 14, 2021.

We hope to welcome you back soon!

Further information
Booking
People

Safety measures

Safe through distancing 

Tropical Islands' hygiene and safe distancing concept complies with the current containment ordinance of the State of Brandenburg and was coordinated with the health authorities of the responsible district of Dahme-Spreewald.

In accordance with the current SARS-CoV-2 Regulation of the State of Brandenburg, wearing a mask is now compulsory in all restaurants, bars and shops, as well as in the reception building and in the Shop and Bistro on the Tropical Islands Resort.

We also strongly recommend that you wear a mask when walking on the paths in the Tropical Islands Dome.

Avoid physical contact with other guests

Avoid touching your face

Comply with the safe distance rule

Wash your hands and disinfect regularly

Cough and sneeze into your elbow

Use tissues once only

The main changes:

In keeping with the slogan: Tropical holiday – safe through distancing! we have reduced Tropical Islands‘ admission capacities by 50%. This means we will admit only half the number of guests we can usually accommodate. This measure enables us to provide you with enough space to feel comfortable while moving around at a safe distance from other guests in the resort.

•    Only a certain number of Day Tickets are available for each day, and they can only be purchased online!
•    All overnight stay options with the exception of the Tepees on the Campsite can be booked online or by phone!

  • It is currently no longer necessary to present a negative certificate if you travel from a risk area.



from €

40.00

Adults

Inclusive Services

Tropical World

Shuttle bus

Jungle Splash

Parking space

Tropino Club for Kids

Outdoor Area AMAZONIA

Waterslide Tower

Tickets

Which attractions are open?

The slide tower

Two of the four slides are open, as well as the slides in the Lagoon.

The red slide and the blue slide are currently closed!

 
Fun at the Tropino Vlub for Kids
Tropino Club For Kids

The Tropino Club for Kids is open, but unfortunately the ball pit is closed.

 
Children in the Rainforest
Amazonia

The entire outdoor area is open.

 
Children fly with the balloon
Island Balloning

For the time being only rides with the tethered ballon are available. All the passengers on a ride must be from the same household.

 
Jungle Splash
Jungle Splash

The Jungle Splash is open, but not all the slides are in operation.

 
Tropical Sea
Water worlds

The Tropical Sea and the Lagoon are open.

 
rainforest
The Rainforest

The Rainforest awaits you.

 
Mini-Golf at Tropical Islands
Minigolf

The tropical minigolf course is open.

 
Sauna at Tropical Islands
Sauna complex

The saunas are open only for overnight guests and holders of an annual pass.
Massages can be booked.

 

The main hygiene measures

Distancing rules

The usual rules apply: a minimum distance of 1.5 metres should be kept from other guests and staff. In many areas there are markings and signs to help you adhere to this rule.  Sun loungers, tables and chairs have also been set up at safe distances. We appeal to all guests to respect the distancing rules. Staff members will carry out checks. The distancing rules also apply in the water for non-family members.

Hygiene

As a general rule, high standards of cleanliness and hygiene apply in the hospitality business. In the current situation we have intensified our measures. All areas are now cleaned and disinfected on an even more frequent basis, and disinfectant dispensers have been set up throughout the resort.

Our goal is to offer you a stress-free holiday, relaxation and fun in a safe environment. The basis for this is restricted guest numbers. Both Tropical Islands and the authorities are convinced that limiting the number of guests is a key factor for ensuring hygiene, safety and by extension health. Our policy of not exhausting our capacities, but reducing guest numbers by 50% makes all necessary hygiene measures such as the distancing rules easier to implement for both guests and employees. A pleasant side effect for you as a guest is that you have more space to enjoy a comfortable and relaxing holiday experience. Whether it’s in the restaurants, at the Lagoon or in the Tropical Sea – a visit to the Tropics has rarely been so pleasant. Make the most of this opportunity and treat yourself to a tropical holiday!

All Changes

Payment

We request that guests use card payment.

 

Bus shuttle

The shuttle bus bringing guests from the train station to Tropical Islands is in operation. Passengers are required to wear a mask. Guests at the resort and campsite are kindly requested to use their own vehicles to get to the Dome or, better still, to come on foot or by bicycle.   

 

Campsite guests

As for all guests staying overnight, there are no restrictions on admission to Tropical Islands for campsite guests.

The campsite’s personal hygiene facilities are open. However, due to the distancing rules and increased frequency of disinfection measures waiting times may be longer than usual.

 

Showers

The showers are operating on a limited basis. We ask our overnight guests to please use the showers in their accommodation if possible.

 

Admission

We ask for your understanding that due to the current situation waiting times may be longer than usual. We are working on optimising the processes.

 

Groups

Annual passes

The validity of annual passes has automatically been extended by the period of time that Tropical Islands was closed.

All annual pass holders must also purchase an online ticket for the desired date for 1.00 euro, which will be credited to your account when you leave Tropical Islands. Please understand that for technical reasons this the only option.

Visits to the sauna complex are only permitted provided the capacities allow it.

For visits to other parks, please read the rules on their respective homepage.

Small children

Admission to Tropical Islands continues to be free for kids up to 5 years of age. However, a ticket costing 1.00 euro must be purchased for them online. This amount will be credited to your account when you leave Tropical Islands.

 

Bags/luggage

Overnight guests who arrive before the key to their accommodation is available can of course store their luggage in our luggage room.

 

Loungers

Sun loungers - due to the current distancing rules we have had to remove some sun loungers. Therefore, despite reduced guest numbers we cannot guarantee that everyone will have their own sun lounger. Out of consideration for other guests, we ask you to share a lounger with your children if necessary. Reservations are unfortunately not possible. Furthermore, in order to maintain safe distances the loungers should not be moved around.

 

Requirement to wear masks

In accordance with the current SARS-CoV-2 Regulation of the State of Brandenburg, wearing a mask is now compulsory in all restaurants, bars and shops, as well as in the reception building and in the Shop and Bistro on the Tropical Islands Resort.

We also strongly recommend that you wear a mask when walking on the paths in the Tropical Islands Dome.

Massages

Massages are carried out in compliance with the hygiene regulations.

 

Smoking

The smoking compartments in the Bora Bora Lounge are open. The distancing rules and a maximum number of persons apply. Please read the signs.

 

Restaurants

The following restaurants and bars are open:

In the interests of your health and the health of others, please wear a mask in this area.

  • Palm Beach – à la Carte
  • Sawadee 
  • Mondial
  • Sambesi – bar service
  • Borneo
  • Bora Bora
  • Aroi Dee
  • Catering services in AMAZONIA (depending on the weather)
  • Tropino Schiff
  • Buffets in the restaurants - this form of serving food has been tested and approved by the health authorities. Here too, the distance rules apply.

The following restaurants are closed for the time being:

  • Aloha, Kaikala
  • Tropical Garden
  • Tropino Restaurant

Wheelchairs

Disinfected wheelchairs can be rented out.

 

The Waterslide Tower

Two out of four slides at the Waterslide Tower must remain closed. This means that the Tyre slide and the Turbo Slide are currently closed, firstly because we cannot guarantee that the tyres are completely disinfected at all times, and secondly because we want to prevent guests from pushing past each other. Please observe the distance rules on the stairs!

 

Saunas

Only saunas that are operated at a room temperature of 80 degrees celsius and higher can be used. Nor is the use of infusions possible at present. The steam saunas remain closed, meaning that three of the seven saunas are closed (two in the Alcantara Canyon and one in the Elefanta Temple). AS the capacities of the individual saunas are limited, the use of the sauna complex is reserved for overnight guests. The hanging basket chairs and hammocks in the sauna complex are not available for use.

 

Shopping Boulevard

In the interests of your health and the health of others, please wear a mask in this area.

Tickets

Tropical Islands will unfortunately have to close its doors at 00:00 on Monday, 2 November 2020 until probably January 10, 2021.

If you have already purchased a day ticket for this period, we will contact you as soon as possible to cancel your booking and refund your payment. If you have any questions or requests regarding changing a booking or converting your ticket into a voucher, please contact us by email only at online-shop@tropical-islands.de, as experience has shown that our phone lines are likely to be overloaded due to the situation.

Tropino Club for Kids

The Tropino Club for Kids is open for the time being; only the ball pit remains closed. The rules for all playgrounds apply.

Activities such as the kids’ disco, face-painting, treasure hunts, etc. cannot take place for the time being. We are working on alternatives.

Overnight stays

Tropical Islands will unfortunately have to close its doors at 00:00 on Monday, 2 November 2020 until probably January 10, 2021.

If you have booked an overnight stay at the Tropical Islands Resort during this period, we will contact you as soon as possible and cancel your booking. If you have already paid for your stay, you will receive a refund. If you have any questions or want to change a booking, please contact us by email only at welcome@tropical-islands.de, as experience has shown that our phone lines are likely to be overloaded due to the situation.

Changing rooms

Naturally, the 1.5 metre distancing rule also applies throughout the changing rooms. As a result, not all our lockers are available for use. Storage facilities are primarily reserved for day guests. For capacity reasons, we can only offer overnight guests staying at the resort one locker per room, tent, holiday home or pitch. This also applies if you want to use the Tropical World facilities on the day of your departure. We apologise for any inconvenience.

 

Water playground – Jungle Splash

Jungle-Splash – different slides are closed on a daily basis to avoid intersecting paths and to facilitate adherence to safe distances.

 

Whirlpools

Due to recent changes in our hygiene and distancing concept we have had to close the whirlpools at the Lagoon for the time being. Here in particular, the distancing rules have been broken too often.

 

Access to the resort

All guests arriving by car will be asked for valid tickets or reservations at the entrance to the Tropical Islands resort. Without a ticket, entrance to the grounds is not permitted.

 

We are doing our best to avoid crowded situations, but at certain locations such as the entrance area or individual attractions like the Whitewater River large numbers of people inevitably come together at the same time. We therefore urgently appeal to you as a visitor to keep a safe distance at all times.

Unfortunately, we have faced accusations that we have not made changes to the number of guests admitted to the resort despite the current situation. We can assure you that this is not the case. As indicated, we are only admitting 50% of our original guest capacity. This corresponds to about 3,000 people.

Facebook feedback on our hygiene concept

 

 

General information

Hygiene and measures that contribute to improving hygiene are particularly important in the current situation. Please follow the generally known guidelines.

Risk of infection

We are doing everything in our power to reduce the risk of infection to a minimum. However, we are obliged by law to point out that there is an increased risk of infection with the SARS-CoV-2 virus when using our facilities, especially those in closed areas, even if all necessary hygiene measures have been observed. (Second Ordinance amending the SARS-CoV-2 Containment Ordinance, dated 27 May 2020).

 

Requirement to wear masks

In accordance with the current SARS-CoV-2 Regulation of the State of Brandenburg, wearing a mask is now compulsory in all restaurants, bars and shops, as well as in the reception building and in the Shop and Bistro on the Tropical Islands Resort.

We also strongly recommend that you wear a mask when walking on the paths in the Tropical Islands Dome.

All instructions given by staff must be followed at all times. In your own interest and for the public good, please be prudent and considerate.   

We wish you a pleasant stay!