Only from 15–20 March: Get the best deal on your tropical room with our Last Minute Offer now!

Ready for a last‑minute escape? Save up to 20% on your stay

Only from 10–27 March: Get the best deal on your tropical room with our Last Minute offer nowMore info

Contact

Do you have a question? Then take a look at our frequently asked questions (FAQ)!
If your question or concern is not listed, please use the contact form or give us a call. We are here to help you as quickly as possible!


 

Have you forgotten or lost something during your stay? No problem! You can easily register and search for your lost item via Faundit. Click on the following button to see if your item has been found.

  • If you have any concerns on site, such as missing utensils or problems accessing your accommodation, please contact the reception directly.
  • phone
  • Service times of the booking hotline
  • Monday to Friday from 8am to 7pm; Saturdays, Sundays and public holidays from 8am to 6pm.
  • phone
  • Booking hotline
  • +49 (35477) 605050
  • phone

Tropical Islands

Tropical-Islands-Allee 1
15910 Krausnick

 

We reserve the right to make changes at any time.

Two children play in an outdoor splash area with plants in the background.
Still don’t have a ticket?

Still don’t have a ticket?