Do you have a question? Then take a look at our frequently asked questions (FAQ)!
If your question or concern is not listed, please use the contact form or give us a call. We are here to help you as quickly as possible!
If you have any concerns on site, such as missing utensils or problems accessing your accommodation, please contact the reception directly.
phone
Service times of the booking hotline
Monday to Friday from 8am to 7pm; Saturdays, Sundays and public holidays from 8am to 6pm; On Friday, December 19, 2025, exceptionally from 8:00 a.m. to 5:00 p.m.
