Übersicht Hygienemaßnahmen und Ticketverfügbarkeit

Cookies

COOKIES-POLICY

We hereby advise you that this website (the "Website") is the property of Parques Reunidos Servicios Centrales, S.A., which authorises Tropical Island Management GmbH to use it (hereafter, both companies are referred to jointly as the "Responsible" or the "Publishers").

This website uses cookies and third-party cookies and similar technologies (HTTP cookies, pixel trackers and Premises), which provide information about users browsing the website to the websites listed in the section "Cookies and similar technologies on the website.".

However, in accordance with the principle of proactive responsibility, please be assured that no personal data will be collected or otherwise transmitted through this website without first providing the information required by law and, where required, obtaining your explicit consent.

Information about processing information collected using cookies and similar technologies deployed on this website can also be found in this Cookie Policy.

WHAT ARE COOKIES?

Cookies and other similar technologies (local shared objects, Flash cookies, web beacons, bugs, etc.) include small files created by websites and downloaded to your device (computer, mobile phone, tablet, etc.) or browser to store and retrieve specific user information (e.g. browsing habits or information about your devices and browsers).

WHAT TYPES OF COOKIES ARE THERE?

Some types of cookies are listed below according to different classification criteria:

Depending on the entity that manages the device or domain from which the cookies are sent, and that processes the information received:

  • Proprietary cookies: These are cookies sent to your device or browser from a computer or domain managed by the website or application publisher from which the service requested by the user is provided.
  • Third-party cookies: Cookies are sent to your device or browser by a computer or domain that is not managed by the owners or publishers of a website or application but by a third party that processes the information obtained through these cookies or similar technologies.

If these cookies are sent from a computer or domain managed by the publishers of the website or application, but the information collected by these cookies is managed by a third party, this type of cookie will not be treated as a protected cookie as long as it is used by the third party for its own purposes (e.g. to improve the services it provides or to provide advertising services on behalf of another company).

Depending on their duration, cookies remain enabled in users' devices and browsers:

  • Session cookies: These are cookies that are used to collect and store information when you access an application or website. Session cookies are typically used to store information that is only needed to provide a one-time service and disappear when the session ends (e.g. when the browser is closed and the visit comes to an end).
  • Permanent cookies: These are cookies that allow information to be stored on the user's device or browser, including after the session is ended, so that this information can be retrieved and processed at a later time specified by the party responsible for the cookie. This time period can range from a few minutes to several years unless these cookies are manually deleted by the user.

Depending on the intended use may be cookies

  • Technical and necessary cookies: These cookies allow you to navigate through an application or website and use the various options or services available. These cookies are also used to manage and operate the website or application, for example, by controlling traffic and data communication, identifying the session, accessing restricted areas, retrieving the elements that make up the products or services, and concluding the purchase process for a product or service, managing payments, controlling fraud related to the security of the service, register for or participate in an event. Tracking visits for the purpose of billing software licences for the software the service (website, platform or application) operates with, using security features when browsing, saving content for the transmission of videos or sound, dynamic content (e.g. text or image loading animations) or sharing content via social networks. This category also includes the cookies that enable the most efficient management of advertising spaces. Such advertising spaces, which are another design or "layout" feature of the service offered or provided to you, are included in a website or application based on several criteria, including the edited content. Please be advised, however, that no user data is collected for any other purpose, including the customisation of advertising or other content.
  • Preference or Customization Cookies: Such cookies allow information to be retrieved so that when you access a particular website or application, you have a unique experience that is different from that of other users: Language, number of search results that are shown in a search, appearance or content of a website or application depending on your browser type, region, etc.
  • Analytics or quantification cookies: These cookies enable your behaviour when visiting a website or application to be tracked and monitored, also with a view to quantifying the impact of advertising. Any information collected by this type of cookie can also be used to measure activity on the website or in the application so that improvements can be made based on the analysis of usage data.
  • Cookies for behavioral advertising: These cookies store information about your behaviour gathered through continuous monitoring of your browsing habits. The purpose of these cookies is to effectively manage and display advertising space, which in turn allows the creation of specific profiles that ensure that relevant advertising is displayed.
  • Social media cookies: Websites or applications are able to include features from third-party websites (e.g. social media) that integrate scripts or other features that are able to read and, in some cases, store cookies and similar technologies on your browser or device (typically cookies and similar behavioural advertising technologies). Publishers of websites or applications integrating features including social media cookies or similar technologies do not have access to or control over them or the information that third parties may collect and who also manage their purposes and privacy practices. Therefore, before accepting the installation of these cookies on devices or browsers, users are advised to consult the privacy policies of the third parties responsible for these cookies and similar technologies.

The following is a preliminary list of third parties that might use these social media cookies and similar technologies in your devices and browsers, along with the link to their cookie policies and privacy policies. We advise you to check these policies before you use cookies of this type or similar technologies.

Please be advised that the above list of cookies is for illustrative purposes only and is intended to assist you in understanding the most commonly encountered cookies and similar technologies.

Details of the cookies and similar technologies that may be installed on your device or browser as a result of accessing this website and browsing are set out below in the section "Details of Cookies and Similar Technologies.".

DETAILS ABOUT COOKIES AND SIMILAR TECHNOLOGIES

This website uses cookies and similar technologies that store and retrieve information while you browse the website. Cookies and similar technology may be used for a variety of purposes, for example, to obtain information about your browsing habits or to customise the way content is presented. This website's specific use of cookies and similar technologies is described below.

By clicking on the "Set my preferences" option, you can set or reject any of the cookie categories contained on this website at any time. 

 

 

HOW TO CHANGE YOUR COOKIE SETTINGS OR WITHDRAW YOUR CONSENT TO THE INSTALLATION OF COOKIES AND SIMILAR TECHNOLOGIES

If you have authorised the installation of cookies and similar technologies via the cookie management and configuration system used by the controllers on this website, you can delete or change your settings at any time by clicking on the "Configure my settings" option in the previous section "Details on cookies and similar technologies" or via the tools available in your browser.

If you use the tools available from your browser, please be aware that the procedure for changing the settings or deleting cookies and similar technologies may vary depending on your browser type. The following is a list of links to major browsers with instructions on how to change your cookie settings or delete cookies and similar technologies:

Please be advised that some website features are only available if you accept the installation of cookies or similar technologies on your devices. Opting not to accept or block certain cookies and similar technology may affect the website's normal operation or prevent you from accessing some of the website's services.

For more information on how to withdraw your consent or how to disable cookies, or if you have any questions about the website's cookie policy, please contact the data controllers at the following address: datenschutz@tropical-islands.de

PROTECTION OF MINORS

Interactions through this website, as well as the use of online forms, including forms for the purchase of products and services, are not specifically intended for minors under the age of sixteen (16). Therefore, whenever possible, users are asked to provide their date of birth to verify compliance with this requirement. The controllers are not responsible for using the devices or terminals used to browse this website by users under the age of sixteen (16).

We are committed to providing particular protection for the data of minors. If you are under sixteen (16) years of age, you must inform your parent or guardian before continuing to browse this website so that they can accept, configure or reject this website's cookies on your behalf. If you are a parent or guardian and concerned about our use of your child's personal data, please contact the data controllers at any time at datenschutz@tropical-islands.de.

INFORMATION COLLECTED THROUGH THE USE OF COOKIES AND/OR SIMILAR TECHNOLOGY

If technical and necessary cookies are installed on your device or browser, or if you expressly authorise the installation of other types of cookies and similar technologies on your devices or browsers, the website controllers and third parties (e.g. service providers) may collect certain information, including the following:

  • Technical details about your devices, including but not limited to the connection to the Internet and/or other networks, your IP address, the identifier of your mobile device, your operating system, your browser type or other software or data on your computer or other technical details.

  • Details about the use of the services on this website, including but not limited to metric information about when and how users use our services, traffic data, geolocation data (city and country), date and time of your last visit to the website, access to the content you viewed on your last visit.

  • Information about your explicit informed consent to installing cookies and similar technologies on your devices, including your consent status as evidence of the consent required and given.

In any case, the controllers would like to inform you that personal data collected through the installation of cookies or similar technologies have been anonymised so that you cannot be identified. However, please note that this website may also contain logos or third-party features that use cookies, which may collect information for purposes that the controllers have no control over. We strongly recommend that you consult these third-party providers' privacy and cookie policies before accepting or rejecting their use of cookies so that you know exactly what information they may be collecting.

DETAILS ABOUT COOKIES AND SIMILAR TECHNOLOGY

Steuerungen

Die Controllers are:

1.      Tropical Island Management GmbH, the operating company of Tropical Islands (the "Park"), with its registered office at Tropical-Islands-Allee 1, 15910 Krausnick.

2.     Parques Reunidos Servicios Centrales, S.A., a company located at Calle Federico Mompou, 5, Parque Empresarial "Las Tablas", Building 1 - 3 Floor, 28050, Madrid, Spain, which operates the central services of the Park.

Both companies act individually as controllers and jointly as joint controllers (the "controllers" or "Publishers"), which means that they have regulated and are jointly responsible for the processing of information collected through cookies and similar technologies on this website (except third-party cookies, for which third parties other than the controllers are responsible). 

If you have any questions about the processing of your personal data or would like to request a copy of the main sections of the agreement between the co-controllers, please write to the Data Protection Officer (DPO) at datenschutz@tropical-islands.de.

 

Purpose and legal basis for processing

Details on cookies and similar technologies". The legal basis for the processing is your explicit and informed consent, which you can manage and withdraw at any time, as described in the section, how to change your cookie settings or withdraw your consent to install cookies " and similar technologies.

Empfänger

Controllers may share the information collected with the following:

  • Where necessary, with the competent authorities and bodies, including judges, courts and the public prosecutor's office, to comply with the legal obligations applicable to the controllers under European Union and/or national law.

  • Service providers act as processors in the name and on behalf of the controllers and comply with their instructions at all times. Such service providers may, for example, provide analytics and measurement services, customised advertising, technical services for the operation of the website, user consent management services, etc.

  • Third parties that install cookies or similar technologies from their domains or from the domains of the controllers, where these third parties manage the purposes of such cookies and/or similar technologies and the information collected by them. These third parties may include the owners of the major social networks (Twitter, Facebook, Instagram, YouTube, Vimeo, Spotify).

  • If you consent to the use of cookies for behavioural advertising, the information collected (anonymised IP -, device or browser data) within the European Economic Area (EEA) by Salesforce, our operator of the cloud marketing platform. In exceptional circumstances, for example, in the case of a disaster recovery situation (i.e. the process of restoring data and functions lost in an accident or man-made disaster), Salesforce may also process this information outside the EEA (international data transfer), including in countries that do not offer a standard of protection equivalent to the European level of data protection (e.g. the USA). In these cases, the controllers have entered into binding contractual commitments with Salesforce guaranteeing the implementation of appropriate security measures to ensure that your personal data is processed at all times with an adequate level of protection comparable to that required in the EEA (standard contractual clauses on data protection approved by the European Commission in accordance with the European Data Protection Regulation (GDPR), additional security measures in accordance with Decision C-311/18 of the Court of Justice of the European Union and subject to certification mechanisms). For more information, please contact the Data Protection Officer at one of the addresses (by post or email) in the "My Rights" section of this Cookie Policy. Please remember that you can refuse the installation of cookies or change your cookie settings. For more information, see "How to change your cookie settings or withdraw your consent to install cookies and similar technologies".

Transfers from third countries

Data processing usually takes place within the European Economic Area or in countries that have been proven to offer adequate protection.

Please note, however, that the website uses cookies and similar technologies provided by third parties who provide services to data controllers and who may also store and access the data they collect outside the EEA:

 

Google Cookies:

The Site uses certain services provided by Google, Inc., a Delaware company with principal offices at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, USA ("Google"), were provided and developed, and the cookies and/or similar technologies. These services include:

  • Google Analytics is an analytics tool from Google that allows controllers to understand the interaction of users who visit their website and provide them with statistics about the use of the website without identifying users (anonymised IP). You can get all the information about how Google Analytics uses cookies and what information it collects from the following link:

    https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie- usage?hl=es

  • Google AdSense: This is a service used by the website to improve advertising. It is generally used to target advertising to content relevant to our users, improve reporting on campaign performance and avoid displaying ads the users have already seen. These cookies do not contain any personally identifiable information about our users. You can learn more about how Google AdSense uses cookies and what information it collects by clicking on the following link:

    https://support.google.com/adsense/answer/7549925?hl=es

  • Google Ads (formerly Google AdWords): This service uses conversion cookies to help controllers measure how many of the people who click on their ads take action on the website (e.g. buying a product or service). These cookies enable Google and the controllers to determine that users have clicked on the ad and subsequently visited the website. Conversion cookies are time-limited and are not used by Google to display personalised ads. For detailed information on the use of cookies by Google Ads and the information collected, please see the following link:

https://policies.google.com/technologies/ads?hl=es

  • Google DoubleClick: This is a Google service under the DoubleClick brand that uses cookies to improve the delivery of advertising. They are also frequently used to target ads to content relevant to a user, improve reporting on campaign performance, and avoid showing ads that users have already seen. These cookies do not contain any personally identifiable information. Sometimes the cookie contains an additional identifier similar to an ID cookie. This identifier is used to identify an advertising campaign that a user has previously seen. To learn more about how Google DoubleClick uses cookies and what information it collects, please click on the following link:

https://policies.google.com/technologies/ads?hl=es

Oracle Cookies

The website uses Oracle America, Inc. ("Oracle") services, located at 500 Oracle Parkway, Redwood Shores, CA 94065. These services include Add This tools, which allow users of the website to share, track, view, recommend and interact with content on the website and collect information from such users as a result of their visit. To find out more about how Add This uses cookies and what information it collects, please click on the following link: https://www.oracle.com/legal/privacy/addthis-privacy-policy.html

Please be advised that you may choose to install or not install cookies or similar technologies on your devices or browsers and that if you agree, you may change your cookie settings or disable cookies already installed at any time through the consent management platform used on this website or through the mechanisms offered by various browsers, as described in the section "How to change your cookie settings or withdraw your consent to the installation of cookies and similar technologies".

Finally, we draw your attention to the fact that as a result of the installation of third-party cookies or similar technologies, these third parties may transfer the collected data or information abroad. You can find out about this by consulting each third party's privacy and cookie policies. For convenience, data controllers have identified some of these third parties with links to their privacy and cookie policies in the "What types of cookies are there?" section. ".

Duration of data storage

The information will be long processed until you withdraw your consent as described in the "Details about cookies and similar technologies" section. Specified. After the expiry of the specified retention periods, this data is deleted unless the controllers have to adhere to certain legal obligations arising from processing this data. In this case, the data will be kept for the period corresponding to the statute of limitations applicable to these obligations to assert or defend claims under the legislation of the European Union and/or the Member States.

Rights

You can change or withdraw your consent at any time by following the instructions in the "How to change your cookie settings or your consent to the installation opt out of cookies and similar technologies" follow.

You can also withdraw your consent or exercise any other rights you are entitled to under data protection legislation, including your right of access, rectification, erasure, objection, restriction of processing, portability and, where applicable, your right not to be the subject of automated individual decisions, including profiling, by submitting your request in writing to the Data Protection Officer of the data controllers at datenschutz@tropical-islands.de. Please include a copy of your identity card or an official document with your application. This enables us to verify that you are the owner of the data you wish to exercise your rights over.

You can also lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, www.agpd.es).

In relation to third-party cookies, if you would like to know how to exercise your rights under the Privacy Policy, please read their Cookie and Privacy Policy. For convenience, we have included links to the cookie and privacy policies of these third parties in the "What types of cookies are there?" section. ".

Updated cookie policy. Contact Information.

The contents of this Cookie Policy may change periodically depending on the cookies and similar technologies used on this website.

We recommend that you review this policy every time you access this website to ensure that you are up to date with how and for what purpose cookies and similar technologies are used and to be aware of any changes. Your prior informed consent will always be required.

The cookie Policy was last updated in April 2022.

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By far the safest family trip!

By far the safest family trip!